Data Deletion

Submit a request

Email orders@biz-box.io with the subject 'Data deletion request'. Include the email address used with BizBox and the account or feature you want removed. For a connected social account, identify the platform and username. You can request deletion without creating or signing into an account. Do not send passwords, payment credentials or unnecessary medical or identity documents.

If an account-deletion control is available in your signed-in account, you can use it to submit the request. The email method remains available if you cannot sign in or cannot access that control.

Disconnect a social platform

You can separately revoke BizBox access in TikTok, Instagram or YouTube's account or connected-app settings. Revoking access stops the permission granted through that connection; it does not by itself delete information already stored by BizBox. Ask us to remove connection information and associated data as part of your request.

Verification and completion

We verify that the request is yours using information reasonably needed to match the account or records. An authorized agent may request deletion with proof of authority. We process verified requests, including manual cleanup where automated deletion is unavailable, and confirm the outcome or explain an applicable exception within the legal response period.

Submitting a request or seeing a confirmation does not mean deletion has finished. Removing a database reference is not the same as deleting a stored file. We tell you what was deleted and any records retained when the request is resolved.

Records that may be retained

Transaction, accounting, tax, security, fraud-prevention and legal records may be retained where necessary or required by law. Retained information is restricted to that purpose; personal fields are removed or minimized where appropriate. We explain relevant exceptions when responding.

Deleting BizBox data does not automatically remove content already published to another platform, cancel an independent merchant order or cancel a payment-provider subscription. Use the relevant platform or subscription controls as well; contact us if you need help locating them.