BizBox Privacy Policy

Information we collect

We collect account and contact information; information you enter in forms, requests, orders and business onboarding; subscription and transaction records; and files or content you choose to upload. Some tools use additional information, such as a date of birth for a reflective reading, health records for a health summary, or photographs and recordings for a requested creative feature. Provide only information needed for the feature you choose.

We also receive basic page-view and referral information, browser or device information and a session identifier. Signed-in activity can be associated with your account. Security and signing workflows may record your IP address, browser details, consent text and timestamps.

How we use information

We use information to provide the tools and transactions you request, operate accounts and subscriptions, respond to requests, support customers, prevent abuse, maintain records required by law and understand how the site is used. We do not sell personal information or share it for cross-context behavioral advertising.

Cookies and browser storage

Base44 handles sign-in and site analytics. Browser storage may retain authentication state, preferences, carts, saved lists, drafts and game settings. Google Fonts may receive your IP address when a font loads. You can clear browser storage or use browser privacy controls; doing so may sign you out or remove locally saved information.

Service providers and connected platforms

Base44 supplies application hosting, authentication, database, file and integration services. Payment services such as PayPal handle payment credentials under their own policies; BizBox keeps transaction and subscription references, not card numbers. Depending on the service you choose, email, printing or mailing services, creative-production services and AI processing services may receive information necessary to fulfill your request.

If you connect TikTok, Instagram or YouTube, we use the authorization and permissions you grant to support the connected feature, such as uploading content you explicitly approve. The platform may receive the content and accompanying metadata. Connection information and access credentials are used to operate that feature. We do not ask for your social-platform password. Connecting a platform does not authorize unrelated posting. You can revoke access in that platform's settings and contact us to remove connection information.

A participating business receives the request, booking or order information needed to respond or fulfill it. Those businesses and external sites also have their own policies. We may disclose information when legally required, to protect rights and safety, or during a business transfer subject to applicable privacy protections.

LYFE Health uses Base44’s built-in AI to prepare snapshots. When extraction from an uploaded file is incomplete or fails, the file may be sent to OpenAI for extraction where that integration is enabled. The LYFE Health Privacy Policy describes this processing.

Sensitive information and uploaded files

Health, identity, tax and other sensitive information is used for the feature you request, not advertising. A health summary is an organizational tool, not a diagnosis or a substitute for professional care. Do not upload another person's information without appropriate permission.

Some workflows use private files and limited-duration access links. Content submitted for public storefronts, creative pages or publishing can be publicly accessible. Check the destination and audience before uploading. Removing a link or reference is different from deleting the underlying stored file.

Retention and deletion

We retain information for the purposes described here, account and service operation, security, dispute resolution and legal obligations. Some records and browser drafts remain until removed or a verified deletion request is fulfilled; not every workflow has automatic scheduled cleanup.

You can request deletion of your account, connection information and other personal data. Requests are verified and handled through the process on our Data Deletion page, including manual handling where automated cleanup is unavailable. We may retain transaction, accounting, tax, fraud-prevention and legal records where necessary or required. Retained records are limited to that purpose, with personal fields removed or minimized where appropriate. We explain any applicable exception when responding.

Client onboarding removes references to checked identity and tax files after 30 days, or 90 days after upload if unreviewed. Removing a reference does not itself delete the stored file. Where automatic file cleanup is unavailable, a verified deletion request is handled manually. Photo IDs and the tax return can be opened only by BizBox admins.

Your privacy choices and rights

Contact orders@biz-box.io to request access, a copy, correction or deletion of information, or to withdraw consent for a connected feature. You do not need to create an account to submit a privacy request. We may ask for information reasonably needed to verify your identity and authority; do not email passwords, complete payment credentials or unnecessary sensitive documents.

Where applicable, California law provides rights to know, access, correct and delete personal information, to opt out of sale or sharing, to limit certain uses of sensitive information and to receive nondiscriminatory treatment. An authorized agent may submit a request with proof of authority. We respond within the applicable legal deadlines and explain any permitted extension or exception.

Security and children

We use access controls and other safeguards appropriate to the information and workflow, but no service can guarantee absolute security. We address incidents and provide notices as required by applicable law.

BizBox is not directed to children under 13. If you believe a child has provided personal information, contact us so we can investigate and remove it as appropriate.

Changes and contact

We update the date above when this policy changes and provide additional notice of material changes where required. Privacy requests and questions: orders@biz-box.io.

BizBox text messages

If you check an optional SMS consent box and provide a mobile number, BizBox may text you about your account, onboarding, appointments and support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You can also contact orders@biz-box.io. We keep your consent choice and the time it was made. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We use a messaging provider only to deliver the texts you requested.